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USE PUDIM GUIDE

Purchased a watch face but cannot find it on your watch?

Having the app on your phone does not mean the watch component is already installed. Check these steps before trying to purchase it again.

1. Check the account and device

Open the Play Store on your watch and check that you are using the Google account that made the purchase. If you have several accounts, the purchase may belong to another one.

Open the same app’s official listing on your phone and check whether your watch is offered as an installation destination. A phone companion is a support app; it does not replace the watch face installed on the watch.

2. Check installation on the watch

Connect the watch to the internet and find the app in its own Play Store. Where available, the apps-on-your-phone section may also show companion applications.

Wait for download and installation to finish. If the device is not offered, check its operating system and the listing requirements. A purchase does not make an incompatible device compatible.

3. Open the watch face picker

Press and hold your current watch face. Browse the options and look for the button to add more watch faces. The app may be installed without being added to your favorites.

Choose the new design to apply it. Controls vary by manufacturer and system version; a watch face does not always appear like an ordinary app in the app menu.

Still missing?

Note the exact app name, watch model, Wear OS version, and the device on which the store reports installation complete. Send these details to official Use Pudim support.

Do not send passwords, authentication codes, or card details. A screenshot of the store message with personal information removed can help identify the problem.